Help And Training Community (2023)

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(Video) COMMUNITY EDUCATION AND TRAINING PART 1 DISCUSSION

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FAQs

What is Salesforce help? ›

Salesforce includes the Salesforce Help as a help and support arrangement to assist businesses and teams to utilize the Salesforce platform at its best and keep learning about every new update and feature to implement it in the organization.

How do I get help in Salesforce? ›

Salesforce Customer Support is here to help you get the most out of your Salesforce investment!
...
Start an Online Chat with Support
  1. Log in to Salesforce Help.
  2. Click Contact Support.
  3. Click Live Chat.

What is a salesforce? ›

Salesforce is a popular CRM tool for support, sales, and marketing teams worldwide. Salesforce services allow businesses to use cloud technology to better connect with partners, customers, and potential customers.

How do I contact Salesforce support? ›

Questions?
  1. Contact.
  2. 1-800-667-6389.

Is Salesforce high paying jobs? ›

The highest-paying job at Salesforce is a Pmts with a salary of ₹83.9 Lakhs per year. The top 10% of employees earn more than ₹47.07 lakhs per year. The top 1% earn more than a whopping ₹98 lakhs per year.

Do Salesforce jobs pay well? ›

The median salesforce salary for entry-level positions like order management specialist is $49,983 per year and for executive roles like senior Vice President, it is $380,000. Factors like location, roles, skills, employer, department, and experience level are crucial in determining salesforce salaries.

Is it difficult to get a job at Salesforce? ›

This does lead us to an answer for the question: “How hard is it to get a job at Salesforce?” As you can imagine, it's fairly hard! Salesforce is one of the world's leading, award-winning technology companies, and the “best place to work” around the globe is going to have a huge number of applicants.

How do I get Salesforce with no experience? ›

Here are the 5 ways in which you can get a Salesforce job without prior experience:
  1. Join a Salesforce Network.
  2. Participate in an Internship.
  3. Volunteer Your Skills.
  4. Work as a Freelancer.
  5. Get Certified.
2 Aug 2022

How do I start a career in Salesforce with no experience? ›

There is a magical key to getting a job in Salesforce without experience, that is- “Having a certification is a qualification for Junior roles.” The junior role in Salesforce consists of 0-2 years of experience. Getting certified in Salesforce is a big step that allows you to be recognized for your skills.

What kind of skill is Salesforce? ›

Salesforce.com is a customer relationship management (CRM) system that helps businesses of all sizes manage and automate the sales process. The Salesforce ecosystem is where a business's sales and marketing team collaborate to monitor leads and drive sales.

What are the two types of Salesforce? ›

6 Types of Salesforce Clouds
  • Sales Cloud.
  • Service Cloud.
  • Marketing Cloud.
  • Commerce Cloud.
  • Experience Cloud.
  • Analytics Cloud.

What are Salesforce communities? ›

Salesforce Communities or Salesforce Experience are brand spaces designed specifically for Salesforce customers to connect with the community outside their org (i.e., employees, partners, and customers) and collaborate with them using relevant data and content.

How do I connect to Customer Support? ›

Custome Care
  1. ✔ Dial - 198 (toll free) For Wireline Faults.
  2. ✔ Dial - 198 (toll free) For Internet/Technical Complaints.
  3. ✔ Dial - 155223 (toll free) For VAS Deactivation.
  4. ✔ Dial - 199 For Product & Scheme/Billing.
  5. ✔ Dial - 1999 For Enterprise Solutions.
  6. ✔ Dial - 1909 For DND/NCPR helpline.
  7. Email: customercare@infotelconnect.com.

How can I chat support? ›

  1. Apply strong communication skills. Good communication is vital and customers hate waiting. ...
  2. Find the right tone of voice. ...
  3. Keep things personal. ...
  4. Understand your limits. ...
  5. Set yourself up for success. ...
  6. Know your priorities. ...
  7. Take advantage of AI. ...
  8. Lead with empathy.
3 Sept 2015

What is the salary for 2 years experience in Salesforce? ›

Salesforce Developer salary in India with less than 1 year of experience to 4 years ranges from ₹ 2.8 Lakhs to ₹ 10 Lakhs with an average annual salary of ₹ 5 Lakhs based on 15.8k salaries.

What is Salesforce freshers salary? ›

The average entry-level Salesforce Developer salary in India is ₹300,079.

What degree is best for Salesforce? ›

The first step in becoming a Salesforce developer is to gain an undergraduate degree in a computer-related field. This could be in Computer Science or Software Engineering. Having solid knowledge of programming languages is very important.

Can I learn Salesforce in 2 months? ›

On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.

What is the lowest salary at Salesforce? ›

While ZipRecruiter is seeing annual salaries as high as $190,000 and as low as $36,000, the majority of Salesforce salaries currently range between $88,500 (25th percentile) to $144,500 (75th percentile) with top earners (90th percentile) making $171,500 annually across the United States.

Which Salesforce job is in demand? ›

Ans: The Marketing Cloud Consultant, Marketing Cloud Developer, and Marketing Cloud Administrator are some of the best options when it comes to which certification is in demand for Salesforce.

How many months will it take to learn Salesforce? ›

With devotion and hard work, the candidate would take three to four months to learn Salesforce Administrator skills, more than five months to prepare themselves for Salesforce Developer skills, and around six months to learn the Consultant skills of Salesforce if you are brand-new in Salesforce.

Is Salesforce interview hard? ›

When asked in an Indeed survey about the difficulty of their interview at Salesforce, most respondents said it was medium. Indeed's survey asked over 103 respondents whether they felt that their interview at Salesforce was a fair assessment of their skills. 92% said yes.

Is Salesforce still in demand 2022? ›

Today, there is a huge demand for Salesforce-specific skills. This is the reason for the creation of 3.3 million new jobs is predicted in the Salesforce economy by 2022. As mentioned earlier, several Salesforce-specific roles are in huge demand today.

Is Salesforce a non IT job? ›

Salesforce Administrator Roles and Responsibilities: The Salesforce Administrator job is becoming one of the best career options across the IT industry for NON- IT background. Its popularity is due to the rising demand for Salesforce services in the industry.

Is Salesforce still a good career? ›

Salesforce is incredibly valuable and in demand across various sectors, so you're not restricted to a single industry, department, or function.

Is Salesforce exam easy? ›

How hard is a Salesforce Admin Certification exam? The pass mark is 65%, meaning quite a high level of knowledge is required to be successful in this exam. The test consists of 60 multiple-choice questions, which means you must get at least 39 correct to pass.

Can I learn Salesforce without coding? ›

As Salesforce is a low-code or no-code application development platform, you don't need to have a coding background to become a Salesforce Developer which makes it a perfect career choice for you if you wish to launch your IT career without any prior coding experience.

Is learning Salesforce hard? ›

Though Salesforce is vast and expanding, it is not tough to learn. If you concentrate and put your mind to learning Apex and Java, you can easily understand how the Salesforce platform works. You will be able to master Salesforce coding within a few weeks.

Can a beginner learn Salesforce? ›

You should start with Force.com apex workbook, VF workbook and so on. After completing the workbook you should start learning from Salesforce Trailhead place to learn Salesforce for beginner and Experienced.

What is qualification for Salesforce? ›

To attain a Salesforce certification, the minimum qualification required is a degree in BBA, BCA, MCA, or MBA. You will also be required to have a good understanding of the basic concepts and functionalities in the Salesforce platforms. There are no prerequisites for most of the Salesforce training courses.

Which career is best in Salesforce? ›

Choosing your Salesforce career path: Developer

The Salesforce Developer skillset is one of the most in demand roles within the ecosystem, and has been rated as one of the best jobs in the world.

Should I put Salesforce on my resume? ›

Everyone loves a certified professional! This is a key area of interest to employers and recruiters so include all of your Salesforce certifications. You should also include any other relevant certifications, such as Tableau, as this demonstrates a breadth of knowledge and continued professional development.

What skills do you need to work for Salesforce? ›

14 Skills of a Successful Salesforce Admin
  • Communication.
  • Problem Solving.
  • Attention to Detail.
  • Learner's Mindset.
  • User Management.
  • Security Management.
  • Business Analysis.
  • Data Analysis.
15 Aug 2022

What are the 10 benefits of CRM? ›

Here are 11 key benefits a CRM could provide.
  • Better customer service. ...
  • Increased sales. ...
  • Improved customer retention. ...
  • Detailed analytics. ...
  • Higher productivity and efficiency. ...
  • Centralized database of information. ...
  • Managed communications with prospective leads. ...
  • Improved customer segmentation.

What is Salesforce not good for? ›

The main drawback of Salesforce is its confusing pricing, which can quickly get expensive. We would have preferred simpler more transparent pricing like some of its competitors offer. Also, while Salesforce is generally easy to use, there is also somewhat of a learning curve to get the most out of it.

What are the 5 largest clients that have been using Salesforce? ›

Among the 150,000 Salesforce customers worldwide, the most prominent are Spotify, Amazon Web Services, U.S. Bank, Toyota, Macy's, T-Mobile, and others.

What are the 9 dots in Salesforce called? ›

The App Launcher is the grid of nine dots in the upper left corner of every page.

What are the four main objects in Salesforce? ›

Get to Know Objects

Standard objects are objects that are included with Salesforce. Common business objects like Account, Contact, Lead, and Opportunity are all standard objects. Custom objects are objects that you create to store information that's specific to your company or industry.

What are the 4 types of community? ›

Different Types Of Communities
  • Interest. Communities of people who share the same interest or passion.
  • Action. Communities of people trying to bring about change.
  • Place. Communities of people brought together by geographic boundaries.
  • Practice. ...
  • Circumstance.
23 Nov 2010

What are the types of communities? ›

The three types of communities are rural, urban, and suburban.
  • Rural. Rural communities are placed where the houses are spread very far apart. Many people think of rural communities as farmland. ...
  • Urban. Urban communities are located in cities. ...
  • Suburban. The suburban areas are the mix of the urban and rural.
17 Oct 2020

What are the types of communities in Salesforce? ›

An organization can build a community to meet any number of needs, but there are three main community types in Salesforce: Customer communities. Employee communities. Partner communities.

What are the 7 qualities of good customer service? ›

7 Must-Have Qualities of a Stellar Customer Service Rep
  • Problem-Solving Skills. The number one skill you need to excel in for good customer service is problem-solving. ...
  • Clear Communication. ...
  • Friendly Attitude. ...
  • Empathy. ...
  • Business Acumen. ...
  • Product/Service Knowledge. ...
  • Strong Time Management.

Why customer support is so important? ›

Customer support isn't just about retaining customers. It's also an effective way to increase sales. It's not just your existing customers who have questions — your prospects do too. It's been reported that 52% of customers will abandon online purchases if they can't find the information they're looking for.

What are the 4 keys to customer service? ›

There are four key principles of good customer service: It's personalized, competent, convenient, and proactive. These factors have the biggest influence on the customer experience.

Is chat support an easy job? ›

Not that phone support isn't a hard task, however, chat support takes a skill that not everyone possesses. It's not an easy job, but someone has to do it! Alongside providing live chat training to our own experts, we also provide live chat training as part of our live chat consulting services.

What are the customer service skills? ›

Here are the top customer service skills your representatives need, according to data.
  • Persuasive Speaking Skills. Think of the most persuasive speaker in your organisation. ...
  • Empathy. ...
  • Adaptability. ...
  • Ability to Use Positive Language. ...
  • Clear Communication Skills. ...
  • Self-Control. ...
  • Taking Responsibility. ...
  • Patience.

How much does a referral at Salesforce help? ›

At the cloud-software giant, a staggering 52% of new hires come from referrals by current employees. It's a major point of emphasis, as workers get a cash bonus of $2,000 for every successful referral. (Last year employees collected $7 million!)
...
Perks.
100% health coverageno
Medical facility at all locationsno
13 more rows

What is Salesforce for beginners? ›

Salesforce is a cloud-based software company that provides its customers with a platform to develop their own applications without following the tough steps that they used to follow in the legacy system. The software or application once created can be uploaded onto the cloud allowing the end-users to view them.

What is help text in Salesforce? ›

Define custom help text for your organization's fields to provide users with a helpful description. Help text can be defined for standard and custom fields on all detail and edit pages where the field displays. Users can view the field-level help text by hovering over the Info icon next to the field.

Is it hard to get hired at Salesforce? ›

This does lead us to an answer for the question: “How hard is it to get a job at Salesforce?” As you can imagine, it's fairly hard! Salesforce is one of the world's leading, award-winning technology companies, and the “best place to work” around the globe is going to have a huge number of applicants.

Do referrals usually get hired? ›

Referrals are also more likely to get hired. Employers often offer incentives to those who refer potential employees. Have a look at these employee referral statistics to gain further insight into these crucial programs.

Who has the highest referral bonus? ›

Best Referral Program Examples
  • Dropbox – 500 MB to 1 GB per referral.
  • Hostinger – 20% commission from the referral's purchase.
  • Fiverr – 10% of the referral's first order.
  • Swagbucks – 10% of the referral's earnings.
  • SoFi – $20 in reward points per referral.
  • Google Workspace – $8 to $23 per user.
  • T-Mobile – $50 per referral.
7 Nov 2022

What is the use of help text? ›

Help text provides either an informative description or an error message that gives more context about what a user needs to input. It's commonly used in forms.

How many characters can help text in Salesforce? ›

The character limit for field-level help text was recently expanded from 255 to 510 allowing you to provide more detailed help information. This increase applies to standard and custom fields on detail and edit pages. As of Spring '21, the character limit for field-level help text is increased from 255 to 510.

How do you text HELP IN LWC? ›

Steps to Reproduce
  1. Create a new LWC.
  2. Add the following code: <lightning-input type="color" label="Color with Help text" field-level-help="Test Help Text"></lightning-input>
  3. Save the LWC. Place it on a Salesforce Lightning page and view the new component.
26 Mar 2021

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